SproutSocial is a software to manage and monitor social networks, specially developed to help companies increase their presence on social media. It is of course a Ecommerce tool that can be very useful, especially considering the importance of social platforms for electronic commerce.
Management of social networks
This tool allows you to create and maintain your social community just by simply starting, monitoring and participating in social media conversations. It guarantees that you can always access all messages, plus you can post updates or engage followers. Publications can be scheduled at any time and from anywhere, plus there are built-in statistics to obtain information on networks, profiles and messages.
Customer service on social platforms
Another outstanding feature of SproutSocial is that it allows you to offer a service to clients through social networks. This allows you to quickly respond to any questions, comments, problems or suggestions. In addition, contextual information around interactions enables teams to deliver high-quality customer support, while helping build longer-lasting relationships.
Social Media Marketing
This tool is also excellent for successfully reaching a target audience. Whether it's promoting a campaign or completing a content calendar, SproutSocial allows you to schedule and publish content on all social platforms. It also includes social monitoring tools to help sales teams gain leads and transform marketing campaigns into high-value social conversations.
Plans and prices
SproutSocial currently offers three plans with a 30-day free trial. The Deluxe plan is priced at $ 59 per user per month; the Premium plan costs $ 99 per user per month and the Team plan costs $ 500 for 3 users per month.