Although the US economy sometimes advances at a moderate pace, the E-commerce maintains solid year-on-year growth. In accordance with benchmark analysis like those of Custora, the Online revenue from e-commerce is increasing by around 8,9%. compared to previous periods.
It is observed a slight decrease in revenue driven by organic search, along with an approximate increase of 2,3% in paid searchThis pattern may be due to changes in Google's algorithm already the need for strategically combine SEO and PPC to sustain growth and profitability.
Another relevant aspect is the increased sales through emailWith the rise of the marketing automation, teams have tools to send personalized emails at the right time, activate cart recovery flows and nurture leads with advanced segmentations.
Historically, e-commerce in the United States has shown growth peaks close to 14,5%, reaching sales volumes that exceeded 340.000 million compared to almost 300.000 in previous periods, evidence of a sustained upward trend.
In parallel, the total retail sales have recorded increases of around 1,4% on an unadjusted basis, including food services, bars, and restaurants; a contrast that underscores the drive of the digital channel.
Market forecasts place e-commerce over $500.000 billion In the short and medium term, a figure that reinforces the importance of the channel and the opportunities for brands and retailers that optimize their omnichannel strategy.
Market Overview and Digital Adoption

The United States records a Internet penetration above 90%, more than 300 million connected usersThis level of connectivity supports a broad base of digital buyers and accelerates ecosystem maturity.
Following the boost experienced with the expansion of distance shopping, the annual volume of e-commerce exceeded one trillion dollars, with year-on-year increases of around 7% –8%In the medium term, projections point to a compound growth close to 10%, supported by high American consumer satisfaction.
In addition, the market has absorbed with resilience global logistics disruptions, especially in imports from Asia, restoring service levels and improving the shopping experience.
Purchasing behavior and payment methods
Amongst the factors that most influence The following stand out in the online purchasing decision:
- free shipping (~61%), true conversion engine.
- Coupons and discounts (~47,4%), key price levers.
- Free and easy returns (~38,7%), which reduce friction.
- Fast purchasing process (~33,4%) and immediate delivery (~31,6%).
In payments, the dominance is Credit and debit cards (~51%), followed by digital wallets (~30%). The rest is distributed between other alternatives (~9%), Bank transfers (~8%) and cash (~2%). Offering variety and optimized checkouts reduces abandonment.
Devices and mobile-first experience
El Smartphones concentrate the majority of traffic and orders: Around three-quarters of visits and more than six out of ten purchases are now made from mobile, which requires flawless mobile-first experiences.
By cohorts, purchasing via smartphone is very high in 30–49 years (~92%) y 18–29 years (~87%), while the 65 over years show a growing adoption, close to 50%. Optimize navigation, speed, and payments in one click is critical.

Product categories and perception
Among the most popular categories are: clothing (~43%) y footwear (~33%), with an increasingly diversified basket towards home, beauty and food.
Consumers particularly value the seal Made in USA. The Spanish product enjoys good perception in footwear y bridal fashionIn addition food sector; relevant examples are stores like The Spanish, Despaña y The shop.
Competitive structure and marketplaces
Amazon leads the market with a share close to 37,6% and online sales that exceed 448.000 million. They follow him Walmart (~6,4%) and actors such as Apple, eBay, Target, The Home Depot, Costco, Best Buy, Carvana and Kroger, which together represent around 22,4% market.
In B2B, approximately one in every five dollars of sales is generated digitally, a proportion that grows from levels of just over 10% in previous periods, with a total volume close to 1,8 trillions of dollars. Among the main B2B marketplaces contained eWorldTrade, Global Sources, HKDTC, eBay and Amazon Business.
Logistics, technology and employment
Logistics leadership falls on Amazon, FedEx, DHL, UPS, XPO Logistics, DB Schenker and SF ExpressSeveral have expanded their infrastructure for e-commerce and sealing last-mile alliances to improve coverage and times.
USPS (national postal service, other than UPS) has increased its e-commerce activity and has launched services such as USPS Connect, designed to small vendors and fast local deliveries.
The adoption of automation and artificial intelligence allows you to optimize warehouses, demand forecasting and routing, reducing delivery times and increasing customer satisfaction.
Regarding employment, official projections anticipate a strong growth in digital and logistics profiles over the next decade: ICT specialists, software developers y operations related to e-commerce.
As a whole, the US market offers great depth of demand, technological maturity and logistical scale. The brands that integrate SEO + PPC, enhance email marketing, prioritize mobile experiences, optimize payments and returns and take advantage marketplaces and B2B will be better positioned to capture sustained growth.