The e-commerce scene It changes radically from year to year and analyzing the current state of online sales helps us predict what the e-commerce business can expect in the future. At this time you can notice the "Apocalypse of the stores", which is enormously impacting a large number of brands that find it necessary to close their stores more and more frequently, this due to the fact that the sales of traditional physical stores are ceasing to be profitable and businesses have to put all your bets on e-commerce quickly.
In the United States, surveys show that 51% of customers prefer to buy online, in addition to showing an annual growth of e-commerce of 23%. It is very remarkable the power that the E-commerce compared to traditional stores, and is expected to gain more power year after year, so it is important to closely monitor this transformation and not be left behind in the evolution, or transformation, of current commerce.
In 2018 the entrance of many awaits us new entrepreneurs to the e-commerce business, since for the following year electronic commerce will be more important than ever and also much easier to adapt and start in this one.
La Artificial Intelligence will begin to emerge as a crucial point of e-commerce, chatbot services such as automated customer service will increase more and more in the following year, as well as other process automation services using artificial intelligence will be important to grow as a business.
Product recommendation technologies, also enabled thanks to the artificial intelligence, they will be an important part of sales in the following year. Increasingly personalized shopping experiences and recommendations based on customer preferences will be seen more frequently in e-commerce. Times change and it is important to stay out of it, try to evolve and adapt to survive as an e-commerce.